Refund & Cancellation Policy
This Privacy Policy outlines how we collect, use, share, and protect your information on our website and services.
Effective Date: 11 September 2025
1. Businesses & Freelancers
- Subscriptions/campaigns: billed monthly/annually; non-refundable once charged.
- Cancellation takes effect next billing cycle; no partial refunds.
- Data export available for 30 days after termination.
2. Customers
- Loyalty rewards and points: governed by each business's individual policies.
- On service cancellations or disputes, reward reversal policies are defined by the merchant/service provider.
- Disputes should be raised directly with the service provider; Twique provides experience data logs to assist resolution.
3. Reward Reversals & Disputes
- Loyalty point reversals are handled per merchant-defined rules, typically within 3-5 business days.
- Twique does not process payments or handle financial refunds. All payment-related disputes should be directed to your service provider.
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Contact Details
1ST FLOOR/B/103, VRINDDAVAN BUILDING, VALLABHAI PATEL ROAD, MUMBAI, MH - 400056.
drbhavinshah.1@gmail.com
+91 9987612344
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